Hey Nouri Privacy Policy

Welcometo Nouri. Your trust means everything to us. When you share personalinformation—especially about your child’s health—you’re doing so thoughtfully.We want to be just as careful in how we handle that information.This PrivacyNotice explains what data we collect, how we use it, who we may share it with,and what choices you have. We are committed to keeping your data private,secure, and used only to improve your experience.

1. What Information We Collect and Why When you use Nouri, whether you’re visiting our site, filling out forms, or usingour services, we collect:
Personal Details Your name,email address, and other contact info you choose to share. This helps us sendyou personalized care, respond to questions, and keep you updated.
Health Information BecauseNouri supports child nutrition and obesity care, we may collect your child’sage, health history, preferences, allergies, and related details through ourtools. We treat this information with the highest sensitivity andconfidentiality.
Technical and Usage Data To improve our services, we collect your IP address, browser type, time on site,and how you interact with content. We use cookies and similar technologies,described below.

2. How We Use Your Information Weuse your data to:Deliver personalized care and recommendationsRespond toquestions or support requestsImprove site functionality and userexperienceUnderstand what services are most useful to familiesSend occasionalupdates or resources (if you opt in)Comply with laws and maintain platformsecurityWe use your information only for the purposes it was provided. Yourhealth data will never be used for unrelated marketing.

3. Cookies and Tracking Technologies Weuse cookies to:Remember preferencesUnderstand site usageImprove contentMeasuremarketing effectivenessShow more relevant contentYou can adjust your browsersettings or use our [Cookie Settings] to control cookie usage. Some cookies arenecessary for site function.We use trusted tools like Google Analytics andHotjar to understand usage. These services do not receive your name, healthdata, or contact info.

4. Third-Party Sharing and Service Providers Wenever sell your personal data. We may share limited data with trusted providerswho help us operate the site, communicate, or analyze behavior. They onlyaccess what they need and are bound by confidentiality obligations.

5. Marketing and CommunicationIfyou sign up, we may email you with tips, updates, or offers. You canunsubscribe anytime by clicking the link in any email or emailing us at info@heynouri.com.

6. Your Rights and Choices (U.S. Only) Nouriis available only in the United States. Under U.S. laws like CCPA, youcan:Request your dataAsk for corrections or deletionsKnow who data is sharedwithOpt out of data use for targeted adsTo make a request, email us at info@heynouri.com.We’ll respond within required timelines.

7. Data Security We use modernsecurity practices including encryption, access controls, secure storage, andsystem monitoring. While no system is perfectly secure, we take every step toprotect your data.

8. Children’s Privacy Nouri isfor parents and caregivers, not children. We don’t knowingly collect personaldata from anyone under 13. If we learn we have, we will delete it promptly.

9. Updates to This Privacy Notice Wemay update this policy as laws or services change. Significant changes will becommunicated via the site or email.

10. Contact Us Have questions?We’re here.📩Email: info@nourihealth.comPrivacy is part of care.We take both seriously.

Consumer Health Policy

AtNouri, your privacy and trust are at the heart of everything we do. Because wecollect and use sensitive health-related information to provide personalizedsupport for your child’s nutrition and development, we treat that informationwith the highest level of care, confidentiality, and security.This ConsumerHealth Data Policy outlines how Nouri collects, uses, protects, and shareshealth data in compliance with applicable U.S. laws, including the HealthInsurance Portability and Accountability Act of 1996 (HIPAA).

1. Our Commitment to HIPAA ComplianceNouri is fully committed to compliance with HIPAA. While not all health-focusedservices are required to meet HIPAA standards, we choose to uphold them becausewe believe it’s the right thing to do.This means:We only collect health datathat is relevant and necessary for the services we provide.We apply strictaccess controls and technical safeguards to protect your health information.Welimit access to your data to only those employees or service providers who needit to deliver services or support.We never sell your health data, and we nevershare it without your explicit permission unless required by law.

2. What Health Data We CollectWhen you use Nouri, we may collect health-related information you providethrough our website, intake forms, quizzes, or other interactive tools. Thismay include:Your child’s age, feeding history, allergies, sensitivities, ordietary needsFamily medical history relevant to nutritionDevelopmentalmilestones or health concernsOther wellness or lifestyle details youvoluntarily provideWe may also collect technical data (such as IP address ordevice ID) to improve your experience, but this information is kept separatefrom your health data wherever possible.

3. How We Use Your Health DataWe use the health data you share to:Provide personalized care recommendationsand educational contentTailor product and service suggestions to your child’sunique needsImprove our product offerings and service designSupport internalresearch and development (in a de-identified, aggregated format only)Complywith regulatory or legal obligations, if necessaryWe will always seek yourconsent before using your data in any way that goes beyond the purposes statedhere.



4. How We Protect Your Data Tokeep your information safe, we implement industry-standard physical,administrative, and technical safeguards, including:Data encryption in transitand at restAccess limitations based on user roles and responsibilitiesOngoingmonitoring of our systems for security risksSecure, HIPAA-compliant hosting anddata storage environmentsIn the event of a data breach affecting your personalhealth data, we will notify you promptly as required by HIPAA and otherapplicable laws.



5. Sharing and Third-Party ServicesWe do not share or disclose your personal health data with any third partyexcept:With service providers who are under contract and bound to maintain theprivacy and security of your data (e.g., hosting providers, email platforms,analytics tools)When required by law (e.g., in response to a court order orsubpoena)With your explicit consentWhen we use tools like Google Analytics orHotjar, those services may collect non-health-related technical information(like page views or session length) to help us improve the site. These tools donot access or process any of your personal health information.


6. Your Rights As a U.S.resident, you have certain rights under HIPAA and other data privacy laws,including the right to:Access your personal health dataRequest that we correctinaccuraciesRequest that we delete your data, subject to legal retentionrequirementsRevoke your consent to data processingFile a complaint if youbelieve your data has been mishandledTo exercise any of these rights, email usat info@heynouri.com.We’ll respond within a reasonable time, and always within legally requiredtimeframes.



7. Data Retention We retainyour health information only as long as necessary to provide our services,fulfill legal obligations, resolve disputes, or enforce our agreements. If yourequest that your data be deleted, we will do so securely and confirm once it’scomplete.



8. Policy Updates We may updatethis policy from time to time to reflect new features, regulations, or privacybest practices. We’ll notify you of significant changes via our website oremail. Your continued use of Nouri’s services after changes are postedconstitutes your acceptance of the updated policy.


9. Contact Us If you have anyquestions, concerns, or requests related to your health data or this policy,please reach out:📩 Email: info@heynouri.comWeare here to support you — with privacy, integrity, and care.

Terms of Service

Welcometo Nouri! These Terms of Service ("Terms") govern your access to anduse of the services, products, website, and app (collectively, the"Services") provided by Naeven Health Inc. ("Nouri,""we," "us," or "our"). By using our Services, youagree to these Terms. Please read them carefully.

1. Eligibility Our Services areintended for use by individuals aged 18 or older in the United States. By usingNouri, you confirm that you meet these eligibility requirements and that theinformation you provide is accurate.

2. Medical Disclaimer Nouriprovides general health, nutrition, and behavioral information for educationalpurposes. While we partner with healthcare professionals and use evidence-basedtools, our Services do not constitute medical advice, diagnosis, or treatmentunless delivered through a licensed provider during a designated session.Alwaysconsult your physician or healthcare provider before making changes to yourchild’s health plan or medications.

3. User Responsibilities Youagree to use Nouri only for lawful purposes. You will not:Provide false ormisleading informationUse the Services for unauthorized or illegalactivitiesAttempt to access data you do not have rights toYou are responsiblefor keeping your login credentials confidential and for all activity under youraccount.

4. Data and Privacy Your use ofNouri is also governed by our [Privacy Notice] and [Consumer Health DataPolicy], which explain how we collect, use, and protect your personal andhealth-related information.

5. Payments and SubscriptionsSome parts of the Service may require payment. When you subscribe or purchase,you agree to the posted pricing, billing schedule, and refund policy. Paymentsare processed securely via third-party platforms like Stripe.

6. Intellectual Property Allcontent and materials on the Nouri platform—including text, design, graphics,videos, and logos—are owned by or licensed to Nouri and protected by copyrightand trademark laws. You may not reproduce, distribute, or use any part of ourcontent without written permission.

7. Termination We reserve theright to suspend or terminate your access to the Services at our discretion,including if you violate these Terms.

8. Modifications We may updatethese Terms occasionally. When we do, we will notify you by updating the dateabove and, where appropriate, through other means. Continued use of theServices means you accept the revised Terms.

9. Limitation of Liability Tothe maximum extent permitted by law, Nouri is not liable for indirect,incidental, or consequential damages arising from your use of the Services. Ourtotal liability is limited to the amount you paid us in the past 12 months.

10. Governing Law These Termsare governed by and construed in accordance with the laws of the State ofDelaware, without regard to its conflict of laws principles.

11. Contact Us If you have anyquestions or concerns about these Terms, please contact:📩Email: info@heynouri.com